- What is the level of English among your client-facing staff?
- Are they communicating fluently and professionally with present and potential clients
- How would your personnel’s command of business English compare against those in Japan, Korea, China, etc.?
- Is your organization prepared linguistically to face the challenges of an international business climate where English is the language of knowledge and commerce?
Given our Prime Minister’s insistence that English remains a strong emphasis and the overall vision of making the country a global hub for business and education, it becomes an urgent affair that every organization involved in international business should perform a globally recognized assessment of their workforce’s level of English.
For this purpose, we proudly introduce the Test of English for International Communications (TOEIC). This globally accepted test:
- is run by Educational Testing Services (ETS), the largest private educational and assessment non-profit organization in the world
- is taken by more than 5 million people worldwide (esp. in Japan, Korea and China)
- is used by more than 4,000 corporations around the world
- is the world's no.1 test for international English proficiency
- is designed to test English communication in a global workplace (surely appropriate for Malaysia!)
- includes components from various industries (e.g. manufacturing, entertainment, purchasing, finance, etc.)
- includes Scoring Bands (see pic) to assist in employee allocation based on results
How this test can benefit your organization:
- You can obtain a global benchmark of your workforce’s level of English (especially those in the front-line),
- You are provided with information on language-improvement needs in the organisation
- You can appraise and promote promising staff to suitable positions (and apply pressure on those personnel who are not willing to learn or improve), thereby ensuring that all your front-line personnel have an adequate command of English
- You can motivate staff to strive towards a higher level of English in business communication (e.g. some companies offer RM500/year for anyone who can achieve the highest score-band)